Guest Information

Frequently Asked Questions

Everything you need to know before your night out with Miami Hospitality Group.

How RSVP Works

On the list in three steps.

No tickets to print. Your name is your entry.

Done
Step 1

Choose an event

Browse what's coming up and open the one you want to attend.

Done
Step 2

RSVP with your party

Add your guests, how you're arriving, and anything we should know.

In progress
Step 3

Give your name at the door

We confirm before the event. On the night, arrive at the lobby or the dock and give your name.

Guest Policy

Before you arrive.

Entry Requirements

All Miami Hospitality venues are 21+ only. Valid government-issued photo ID (passport, driver's license, or state ID) is required for entry. No exceptions.

Guest list entry is available for select events and VIP table reservations. General admission tickets can be purchased directly through our events page. Arriving on a guest list does not guarantee entry during peak hours.

General admission tickets are per person. VIP table reservations include a set number of guests based on the package. Additional guests beyond capacity may be subject to standard cover charge.

Dress Code

Our venues enforce a smart, upscale dress code. For gentlemen: collared shirts, dress shoes, and no athletic wear or shorts. For ladies: cocktail attire, elegant evening wear, or upscale clubwear. Management reserves the right to refuse entry.

Fashion sneakers may be permitted at select venues and events, but athletic sneakers, flip-flops, and work boots are not allowed. When in doubt, opt for dress shoes.

VIP guests are expected to adhere to elevated evening attire. The dress code is strictly enforced regardless of table reservation status.

Arrival & Timing

Doors typically open at 10:00 PM. We recommend arriving by 11:00 PM for general admission and 10:30 PM for VIP table guests. Peak hours are between 12:30 AM and 2:00 AM.

VIP table guests should arrive within 30 minutes of their reservation time. Tables held beyond 30 minutes without notice may be released. Please contact your host if you anticipate a delay.

Yes, general admission and VIP guests may arrive at any time during operating hours. However, entry is subject to capacity limits and wait times increase significantly after midnight.

Parking & Transportation

Complimentary valet parking is available for all VIP table guests. General admission guests may use valet for a fee. Self-parking is available at nearby garages.

Designated rideshare zones are located at each venue entrance. We encourage guests to use rideshare services, especially on busy nights.

We participate in the Miami Safe Ride program. Ask any staff member for assistance arranging a safe ride home.

Boat arrivals are welcome at select waterfront venues. Please contact your host in advance with your vessel details, estimated arrival time, and slip or dock preferences. Dock space is limited and assigned on a first-come, first-served basis. Your captain or a member of your party must present a valid ID at the dock to check in.

Payments & Refunds

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and cash. VIP table balances can be settled via card or cash on the night of service.

Tickets are non-refundable but may be transferred to another guest. VIP table deposits are non-refundable but can be applied to a future date with 48 hours' notice. Refunds are issued for cancelled events.

A 20% service charge is automatically applied to all VIP table packages. Additional gratuity for exceptional service is at your discretion.

General admission tickets are non-refundable but can be transferred to another guest. VIP table deposits may be applied to a future date with 48 hours' notice. If an event is cancelled by us, a full refund will be issued. Contact your host as soon as possible if your plans change.

VIP & Bottle Service

Tables can be reserved directly through our website's VIP section or events page. A 25% deposit secures your reservation, with the balance due the night of service.

Bottle service includes premium spirits, mixers, garnishes, ice, glassware, and a dedicated cocktail server. Champagne towers and specialty presentations are available upon request.

Table locations are assigned based on availability and reservation tier. Requests can be made at booking and we will do our best to accommodate, but specific placement is not guaranteed.

Still have questions?

Our concierge team is here to help.

Contact Us